Contact
Talk to a person
Talk to a person at TaxFirmWebStudio. Email [email protected] and we reply within one working day. No call centre, no ticket number for a first enquiry.
Business hours 9:00 to 17:00 Central Time, Monday to Friday.
What happens next
After you write in
Email reaches us any time. Calls, cancellations and billing are handled in business hours, excluding US public holidays.
Before you write in
What happens straight after I buy?
You fill in the onboarding form and submit it. It asks for the return types and services you offer, your office addresses and hours, your document checklists, your brand and where enquiries should land, and it takes about 15 minutes. If something is missing, submit anyway: you can send the rest by email or raise it as a ticket in your client portal, and it will not hold up the build. We then run one onboarding call to fill any gaps and agree the launch date.
What is the client portal?
It is your account with us, and you get it the day your site goes live. From the portal you request revisions, raise a support ticket for anything that needs attention, send us files you still owe us, and message our team directly. Everything to do with your site runs through it, so nothing gets lost in an inbox during a busy week. You never log in to the website itself; we handle that side.
Do you prepare tax returns or give tax advice?
No. TaxFirmWebStudio is a website design and management company. We are not a tax preparation, tax resolution or accounting firm, we hold no preparer credentials, and nothing we publish is advice for a specific filer's situation. Your preparers handle every tax decision; we handle the website that brings clients to your door.